With overseas delivery please email us on firstname.lastname@example.org to discuss if it possible with the goods of choice, then I can get a quote for the P&P.
We aim to send your package within 48 hours of receiving your order using: Royal Mail 1st class for all goods
signed for service for goods from a value of £36
tracked service for goods from a value of £50 and above
In the case of customised pieces there may be up to a 14 day delivery service due to the handmade nature of the item.
We have a 30 day return policy for faulty items from the date of receipt afterwhich unfortunately we do not offer a refund or exchange.
Customised goods are non refundable.
To be eligible for a return, your item must be unused and in the same condition that you received it in and must also be in the original packaging.
Returns should be sent using the Royal Mail signed for service to: Flat 1, 76 Westward Road, Stroud, Gloucestershire GL5 4JA
Once your return is received and inspected, we will send you an email.
Once the item has been inspected your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.